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Plug in your CrossFire machine via USB directly (without any USB extensions or Hubs) to your computer, open the FireControl application, and wait for FireControl to Auto-connect to your machine.
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Next, check the box next to ‘Delete the driver software for this device’ and click Uninstall. Next, right click this device and click ‘Uninstall Device’. Plug the cable back in and highlight this device in the drop-down. Next, note the devices in this category and unplug and plug back in your electronics box to see which of these devices disappeared from the list when you removed the electronics box USB cable. Click the downward arrow next to this subheading to collapse the devices within this category. Here you will see a subheading titled ‘Ports (COM & LPT)’. To do this, navigate to Control Panel in Windows and select Device Manager. If this driver installation becomes corrupted, it may be necessary to delete the driver and start from the beginning.
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For a Windows computer, the drivers for your CrossFire USB Motion Control Board should automatically download when you first plug the electronics box into your computer.